Frequently Asked Questions

You complete a brief online assessment about your health and wellness goals. A licensed provider reviews your information and, if clinically appropriate, creates a personalized treatment plan. Your treatment is then shipped discreetly to your door.

In most cases, no. Our assessment process is designed to gather the information your provider needs to make informed decisions. If additional information is required, your provider may reach out directly.

The online assessment typically takes less than 5 minutes. Provider review usually happens within 24 hours, and approved treatments ship shortly after.

Circl is designed for adults who want a convenient, private way to access quality wellness care — from weight management to hair loss, ED support, and peptide wellness.

Yes. Every treatment plan is tailored to your individual health profile, goals, and medical history by a licensed provider. There are no one-size-fits-all solutions at Circl.

We currently offer treatments for weight loss, hair loss, erectile dysfunction support, and peptide-based wellness. Each category is overseen by licensed medical providers.

Absolutely. All Circl providers are board-certified and licensed in your state. They personally review every assessment and treatment plan.

Yes. You can communicate with your provider through our secure platform at any time. We encourage open dialogue about your care.

Yes. All treatments arrive in plain, unmarked packaging with no indication of the contents. Your privacy is always protected.

Shipping is free on all orders. Treatments are delivered directly to your door.

Your health information is protected with industry-standard encryption and strict privacy protocols. We never share your data without your consent.

Yes, you can cancel or pause your treatment at any time through your account. There are no long-term contracts or cancellation fees.